Digitalization of hotels
SMARTSUITE
MAKE YOUR HOTEL AN UNFORGETTABLE EXPERIENCE
WE IMPROVE THE PRODUCTIVITY OF YOUR HOTEL
- Automate the guest check-in process.
- Increases productivity in hotel reception processes.
- You can incorporate the process of opening rooms from your own mobile device.
- Quicken essential procedures such as room service, etc.
- increase the quality of services, which will be offered in a more agile way.
- Customer segmentation to send personalized notifications based on the type of guest.
- You can manage and track the hotel through the control panel anytime.
- Automate service bookings.
- Payment service integrated with management software.
- Indoor geolocation service.
- Incorporate a new communication channel based on instant notifications.
- Decrease customer wait times.
- Send reputation and quality about the hotel to know the opinion of customers.
SMARTSUITE FEATURES
ONLINE CHECK-IN
Through the app, the guest does the entire check-in process and only has to collect the key.
CONSUMPTION CONTROL
The client himself has the record and control over the expenses generated by his stay at the hotel.
DEPARTURE CONTROL
The app offers real-time control and information on guests' flight and train departures.
HOSTELRY SERVICE
The current situation makes it difficult for it to function normally. It is necessary to adapt and facilitate customer service.
ROOM SERVICE
Meeting the needs and requirements of the customer is essential and Smartsuite helps to manage it correctly.
CUSTOMER NOTIFICATIONS
Guests stay informed at all times through the app, with push notifications and other alerts.
VIRTUAL RECEPTION
Guests can contact the reception from anywhere via video call.
BOOKING SERVICE
The hotel's own services such as the spa, gym, massages, etc., can be booked from the application.
LEISURE AND ACTIVITIES
The app provides guests with activities and events near the hotel, such as concerts, theaters, excursions...
BENEFITS FOR YOUR CUSTOMERS
- Guests will be able to check in directly from the mobile app.
- They will be able to quickly access information related to their stay at the hotel.
- They will be able to see all the services offered by the hotel and make any reservations.
- They will be able to request any room service product.
- They will be able to access the hotel's calendar of activities.
- They will be able to see all the points of interest in the vicinity of the hotel.
- They will have all the phones that may be useful to them perfectly organized.
- They will get exclusive promotions and discounts on certain services for staying at the hotel.
- They will be able to see information about significant external events that occur in the vicinity of the hotel.
- They will be able to consult the updated schedules of planes, trains and buses.
- They will be in constant communication with the hotel through a system of messages and notifications.
- They will enjoy a digital identification system based on bracelets whose purpose is to increase the safety of children, the elderly or people with some type of dependency.
- Using only their mobile phone, they will automate the opening of rooms, access to certain areas of the hotel, etc.
- They will be able to manage their payments through their mobile device.
- They can check the consumption made at the hotel.
LEARN ABOUT OUR PROJECT
