FIDELITY SOFTWARE
The advantages of fidelity
Every company should try to retain its best customers by generating an emotional bond between them and the company. Offering advantages in the service provided ensures the customer’s liking, and this translates into repeated purchases by the customer in our business and positive publicity among acquaintances.
- It is a way to get to know the target audience in depth.
- It allows you to create rational bonds (points – gifts) and above all emotional bonds (special treatment – privileges) which leads to a deeper and more lasting relationship with customers.
- It can be aimed at both consumers and professional audiences (distribution channels, sales forces, etc.)
- Create a direct, personalized, and continuous communication channel.
- It manages to know purchasing behaviors, which makes it possible to act in the face of possible variations.
- In the case of dealing with a professional audience, these variations can help to detect points of improvement.
- It also allows you to segment customers to carry out much more personalized actions.
- To be able to create new actions to attract new customers.
Discover the full power of
With Ticketto you will be able to control any aspect of your fidelity campaign and carry out an exhaustive follow-up of it. Easily manage each customer’s gift catalog, partner stores, and points balance.
Conveniently identify all your customers using our unique RF system and customize the graphic aspects of your application to your corporate image.
Below you can see some of the features of our complete fidelity program:
GENERAL FEATURES OF THE PROGRAM
Linking system between campaigns and customers.
Creation of headquarters or establishments associated with a campaign.
Simple and automated points billing system.
Creation of customer profiles.
Creation of completely personalized campaigns.
Creation of personalized customer files.
Advanced settings, including corporate customization.
Identification of customers with radio frequency systems.
Customer identification system through manually entered data.
Statistical reports, to analyze customer trends.
Creation of personalized gift catalogs.
Different management profiles depending on the privileges assigned.
CUSTOMER WEB PORTAL INCLUDED
Your customers will always have access to an online portal, where they can check their points balance, see the gifts they can access and check a history of their gifts earned.
Custom Interface
Customize your portal with your company’s logo and corporate colors. Create loyalty campaigns with unity and identity of their own and make your customers feel comfortable in a web space with its own personality.
Gift Catalog
Your customers will have access to the gift catalog of your loyalty campaign and will be able to see, at a glance, the points available in their balance and those they need to achieve a specific gift.
Points Tracking
Tracking the evolution and growth of your points balance will be a graphical and simple experience for your customers.
